Returns Policy

Returns Information

We’d like you to be happy with everything you buy from us. But if you change your mind, you can return the product within 28 days accompanied with your proof of purchase, and we’ll happily offer a replacement or refund. Please be aware that some products have different return limits and exceptions if you change your mind.

If you need to return your purchase or you're not happy with the quality of the product, you can return it in-store. We'll offer you a refund or exchange. Please bring your proof of purchase.

Unless otherwise noted in the product description, Meadow Croft products may be returned in their original packaging and condition.

Our refund policy is in addition to and does not affect any of your legal rights. This does not affect your statutory rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

 

Contact for returns:  meadowcroft@wdsmith.com 

Telephone Number: 01245 320 214

 

Return Options

Either bring along to the Garden Centre; if you are coming along to return an item you are invited to choose an alternative if you wish.

See our full Terms and Conditions.

 


Come and choose your festive wreath this weekend!⁠
Handmade on our nursery
Simon, our garden centre manager, advises on the best gardening jobs for December
We have some beautiful table decorations in our Houseplant Department, all perfect for your Christmas table displays
What are you up to this weekend? ⁠
Visit us and pick your Christmas Tree!
❤️ Christmas Poinsettias are now in stock! ❤️⁠

£7.99 each ⁠
Available in our Houseplant Department. ⁠

Tips to a great Poinsettia⁠

❤️Only buy a plant that has not been exposed to draughts as this can cause the leaves to drop suddenly. ⁠

❤️Keep the plant wrapped for the journey home to protect it from the cold. ⁠

❤️Do not overwater or let the plant dry out. Consistent watering is the key to a healthy plant, using tepid water if possible. If the leaves turn yellow or fall off it is incorrectly watered. Only water when the plant is noticeably dry, lift the plant up and if it feels light it needs watering. Watering can be done from the top of the pot or by standing the pot in water for half an hour and then allowing to drain freely.⁠

❤️Poinsettias need warmth and light but must be kept away from draughts including open windows, fireplaces, open doorways etc. ⁠
Temperatures between 15-22 degrees are ideal and preferably placed in a light spot.⁠

#poinsettia #meadowcroftgardencentre #houseplants #festivehouseplants
We stock the very best Nordmann Needle Retentive Christmas Trees!⁠

Come along and hand pick your tree. All trees are unwrapped so you can see the shape and height of each tree.
Santa's Snug ❤️ ⁠

Featuring rich red, gold and green jewel tones, this colour scheme adds an instant Christmas elegance to your home. ⁠

We also have our real Christmas Trees now in stock - come and choose your tree and decorations all in one place!⁠

#meadowcroftgardencentre #christmasdisplays
We only have 6 German Market evenings left!
We’re open tonight, tomorrow (30th) and Friday (1st) until 8pm!

Our final evenings are on the 6th, 7th & 8th December until 8pm.

Browse the German Market stalls
Our final German Market Late Nights are this week! ⁠

We're open until 8pm this evening, Thursday and Friday. ⁠

Come along with friends and family to enjoy a late night shopping experience, as well as German Sausages, Beer or Gluhwein!
⭐️
How to care for your Christmas Tree
The Meadow Croft German Market hosts a Live Music Weekend! ⁠

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